Privacy Policy

Who We Are

PulseMap ("we", "us", "our") is operated by PulseMap, headquartered in Charlotte, North Carolina, USA. We provide real-time crowd intelligence via the PulseMap mobile app, available on iOS and Android at pulsemapapp.tech. Contact: hello@pulsemapapp.tech

Data We Collect

• Account: Email address and optional display name when you create an account. Account creation is optional.
• Location (GPS): Your precise location, read only while the app is open in the foreground, to show nearby crowd levels. Never in the background.
• Crowd reports: If you voluntarily submit a crowd level or check in, that content is stored anonymously.
• App activity: Saved places, alerts you create, and a daily AI message count for free-tier limits.
• Push token: Stored if you allow notifications, to deliver alerts you set up.
• Advertising ID: On the free tier, Google AdMob may read your Android Advertising ID (GAID) or Apple IDFA to serve relevant ads.
• Technical data: App version, OS version, and crash logs for debugging only.

Data We Do NOT Collect

• Background or continuous location
• Contacts, photos, camera, or microphone
• Financial or payment data (handled entirely by Apple/Google)
• Any data sold or rented to third parties for their own marketing

How We Use Your Data

• Display live crowd levels and forecasts for nearby places
• Send crowd alerts you have explicitly created
• Power PulseAI responses relevant to your location
• Enforce daily limits on the free tier
• Improve accuracy using anonymised crowd reports
• Serve ads on the free tier via Google AdMob
• Prevent fraud and abuse

Third-Party Services

• Supabase — database and authentication
• Google Places API — crowd popularity data
• Google Maps SDK — interactive map
• Google AdMob — ads on free tier
• Anthropic Claude — PulseAI chat responses
• Expo — push notification delivery
• Vercel — backend API hosting

Data Retention

• Crowd snapshots: deleted automatically after 7 days
• Account data: retained until you delete your account
• Deleted accounts: all personal data removed within 30 days
• Server logs: retained up to 30 days then purged

Your Rights

• Access & update: View and edit your profile within the app
• Delete account: Settings → Delete account
• Opt out of ad personalisation: Device Settings → Google → Ads → Delete advertising ID
• Revoke location: Device Settings → Apps → PulseMap → Permissions
• Data requests: Email hello@pulsemapapp.tech

Children

PulseMap is not directed at children under 13. We do not knowingly collect data from children under 13.

California Residents (CCPA)

We do not sell your personal information. To exercise your rights, email hello@pulsemapapp.tech with "CCPA Request" in the subject line.

Contact

Email: hello@pulsemapapp.tech
Website: pulsemapapp.tech